BajiPartner Privacy Policy

1Introduction

BajiPartner operates the gaming platform available at bajipartner.pro. When you use our platform — whether you are browsing as a visitor, registering as a new player, placing bets on cricket and PSL matches, playing in the Game Lobby, or requesting a withdrawal — certain personal data is collected as part of running the service.

This Privacy Policy explains what data is collected, the reasons we collect it, how long we keep it, who else might see it, and how you can manage or remove it. It applies to all interactions with BajiPartner including through our mobile app.

By registering a BajiPartner account, you confirm that you have read this policy and consent to the data practices described. If you do not consent, you should not register or use the platform. Continued use of BajiPartner after any update to this policy constitutes acceptance of the revised version.

2Data We Collect

BajiPartner collects personal data in two ways: information you provide directly, and information collected automatically as you use the platform.

Information you provide directly:

• Full name, date of birth and gender as entered during registration.
• Email address and mobile number used for account communications.
• Identity documents submitted during verification — such as a CNIC or passport copy.
• Payment details including JazzCash account numbers, Easypaisa wallet details, bank account information for Raast or bank transfers, and card details where applicable.
• Any information shared when you contact customer support.

Information collected automatically:

• Your IP address and general geographic location derived from it.
• Device type, operating system, browser version and screen resolution.
• Pages viewed, time spent on the platform and features accessed.
• Betting and gaming activity including bets placed, games played, deposit and withdrawal history.
• Login timestamps and session duration.
• Cookie and tracking data as described in Section 6.

3How We Use Your Data

BajiPartner uses the data we collect for specific, legitimate purposes. We do not use your data beyond what is described here without first obtaining your consent.

• Account operation: Your registration details allow us to create and maintain your account, verify your identity and communicate with you about your account activity.
• Payment processing: Financial data is used to process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and mobile wallets.
• Identity verification: We verify your identity using submitted documents to ensure you meet the age requirement (18+) and that your account belongs to a real individual using their own payment methods.
• Platform security: Technical and behavioural data helps us detect fraud, prevent duplicate accounts, identify unusual activity and protect the integrity of the platform and other players.
• Customer support: When you contact support, we use your account history and the details you share to resolve your query efficiently.
• Responsible gaming: Behavioural and activity data is used to identify patterns that may indicate problem gaming, so we can apply responsible gaming tools where appropriate.
• Service improvement: Aggregated, anonymised usage data helps us understand how players interact with features and improve the platform over time.
• Marketing communications: If you have opted in, we use your contact details to send you information about promotions, cricket betting events, PSL offers and other relevant updates. You can opt out at any time.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. If a decision about your account is taken based on data analysis — such as a fraud flag — our team will review the case before any action is applied.

4Payment Data

Because BajiPartner processes real PKR transactions, financial data is treated with the highest level of care. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or any other supported method, your payment details are transmitted securely to the relevant payment processor.

BajiPartner does not store full card numbers, full bank account numbers or payment PINs on our servers. Payment transactions are handled by third-party processors who maintain their own security standards. We retain only the minimum reference information necessary to match your transaction to your account — for example, a masked account number or transaction reference ID.

All payment accounts used on BajiPartner must be registered in your own name. Deposits from third-party payment accounts are not accepted. This policy exists to protect players from unauthorised transactions and to maintain the integrity of our verification process.

5Data Sharing

BajiPartner does not sell your personal data. We share data only in the following circumstances and only with parties who are bound by appropriate data protection obligations:

• Payment processors: To process your PKR deposits and withdrawals, relevant financial data is shared with the payment service provider handling the transaction.
• Identity verification providers: When you submit identity documents, they are processed by a third-party verification service to confirm authenticity and age compliance.
• Platform infrastructure providers: Hosting, cloud storage and technical services that power BajiPartner may process data as part of delivering the platform. These providers act on our instructions only.
• Fraud prevention services: Technical and behavioural data may be shared with fraud detection services to protect the platform and its players from malicious activity.
• Legal obligations: If we are required by law to disclose data — for example, in response to a valid legal process or to cooperate with a regulatory body — we will comply with that requirement. We will notify you where we are legally permitted to do so.

We do not share data with advertising networks, social media platforms or data brokers. Any third party receiving your data from BajiPartner is required to keep it confidential and use it only for the specific purpose for which it was shared.

6Cookies

BajiPartner uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. The table below explains the types of cookies we use.

We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings. Disabling essential or security cookies will affect your ability to use the platform normally.

7Data Retention

BajiPartner retains your personal data for as long as your account is active and for a period after closure as required by our internal policies and any applicable legal obligations. The specific retention periods for different categories of data are outlined below.

• Account and identity data: Retained for the duration of your account and for a minimum period after account closure for audit and compliance purposes.
• Transaction records: All PKR deposit and withdrawal records are retained for a minimum of five years after the transaction date for financial record-keeping purposes.
• Support communications: Chat transcripts and email correspondence are retained for up to two years to allow follow-up and quality review.
• Behavioural and session data: Retained in aggregated or anonymised form for platform analytics. Individual session logs are not kept indefinitely.
• Marketing preferences: Opt-in records are retained for as long as you remain subscribed. If you opt out, your preference is recorded and retained to ensure we do not accidentally re-contact you.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised. You may request early deletion of your personal data subject to our legal obligations — see Section 9 for your rights.

8Data Security

BajiPartner applies technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• Encrypted data transmission using TLS across all platform pages and API connections.
• Passwords stored using one-way cryptographic hashing — staff cannot read your password.
• Access controls that restrict which team members can view sensitive player data.
• Regular security reviews of platform infrastructure and third-party service providers.
• Two-factor authentication available to players as an additional account security layer.
• Automated monitoring for unusual login patterns or account activity that may indicate a security incident.

While we work hard to protect your data, no system is completely immune to breaches. In the event of a data breach that is likely to affect your rights or interests, BajiPartner will notify affected players as promptly as possible and take immediate action to contain and investigate the incident.

You also play a role in your own security. Keep your BajiPartner password unique and strong. Do not share it with anyone. Enable two-factor authentication if available. If you suspect your account has been accessed without your permission, contact support immediately.

9Your Rights

You have meaningful rights over the personal data BajiPartner holds about you. Below is a summary of those rights and how to exercise them.

• Right to access: You can request a copy of the personal data BajiPartner holds about you at any time. We will provide this within a reasonable timeframe.
• Right to correction: If your personal data is inaccurate or incomplete, you can request that we correct it. Some changes require identity verification before they can be applied.
• Right to deletion: You can ask us to delete your personal data. We will action this request where we are not required by law or our internal policies to retain the data. Transaction records, for example, are subject to financial retention requirements.
• Right to object: You can object to us processing your data for marketing purposes at any time. You can also object to other forms of processing where our legal basis is legitimate interest.
• Right to portability: You can request your data in a structured, machine-readable format so you can transfer it elsewhere if needed.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of earlier processing.

To exercise any of these rights, contact our support team through the live chat on the platform or using the email address shown in the footer. We will respond within a reasonable period and may need to verify your identity before fulfilling your request.

10Children's Privacy

BajiPartner is strictly an adult platform. You must be at least 18 years of age to register, deposit or play. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that an account has been registered by a person under 18, that account will be closed immediately, any remaining balance will be returned to the payment source where possible, and all data associated with the account will be deleted. Any winnings generated by an underage account will be forfeited.

If you believe a minor has registered an account on BajiPartner, please contact support immediately so we can investigate and take appropriate action. We take underage access seriously and apply verification checks as part of our responsible gaming commitment.

11Policy Changes

BajiPartner may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or any legal requirements that apply to us. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes — those that materially affect how your data is used — we will attempt to notify registered players via the contact details on their account before the changes take effect. For minor updates, the revised policy will be published on this page without individual notification.

We recommend reviewing this page periodically. Continued use of BajiPartner after any update to this Privacy Policy constitutes your acceptance of the revised terms.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how BajiPartner has handled your personal information, please get in touch with our support team.

The fastest way to reach us is through the live chat feature available on the platform. Our support team is available around the clock and can handle data-related queries directly. For formal data requests — such as access, deletion or portability requests — please contact us in writing so we have a clear record of your request.

You can also find answers to common questions about your account on our FAQ page, or review the full rules that govern your use of the platform in our Terms and Conditions.

Our team will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. For identity-sensitive requests, we may need to verify who you are before we can fulfil the request — this is to protect your data from being accessed or deleted by anyone other than you.